Job Scheduling Administrator, Brighton

Roles: Scheduling Administrator
Location: Brighton area
Hours: Full-time, Monday-Friday, either 8:30am-5:00pm or 8:00am-4:30pm (shared between two coordinators)
Pay: £26,000 per annum + quarterly non-contractual team bonus

An excellent opportunity has arisen for two Scheduling Administrators to join one of our clients, a busy and well-established organisation. This is a fast-paced, client-focused role involving diary management, coordination, and a variety of administrative tasks.

Benefits:

• Team quarterly bonus (non-contractual))
• Additional bonuses after probation and milestone anniversaries
• Modern serviced office with excellent facilities and on-site gym
• Friendly, social culture (e.g., sweet treats, occasional cocktail events)

The Requirements:

• Exceptional attention to detail and strong organisational skills
• Excellent customer service skills (telephone and written)
• Confident using online mapping or route-planning tools (training can be provided)
• Previous CRM experience (Zoho preferred but not essential)
• Ability to multitask and manage high call volumes alongside admin tasks
• Collaborative team player with a flexible approach

The Role:

• Manage and coordinate busy diaries, handling a high volume of weekly appointments
• Liaise with clients and third parties to confirm details and arrange access
• Plan logical and efficient travel routes to support punctual attendance
• Handle changes, cancellations, and rescheduling quickly and professionally
• Act as a first point of contact for queries, resolving issues as they arise
• Respond to inbound calls, emails, and online enquiries in a professional manner
• Upload and manage reports via the CRM system, keeping clients informed of progress
• Create and send daily invoices, including first-stage debt collection when required
• Provide reception cover during busy periods, lunchtimes, or holidays
• Anticipate and prepare diary space for new bookings
• Distribute literature and information packs when needed

If you're keen to join a supportive and professional team that values organisation, attention to detail, and great service, then please apply to this Scheduling Administrator role below or call Jamie Watson on 01273 063769 between 9:00am - 5:30pm.